New Year, New Tech 🎉

For many of us, 2021 can’t come soon enough, and we're looking forward to next year being a better one.

One way to get the best start in the new year? Take the time now to review your business tech.

We are there to support 2021 your success.





End-of-year downtime provides an opportunity to review any long-standing IT problems. Evaluate how much time or productivity was lost in 2020 while troubleshooting IT. It’s also a great time to proactively plan or review your backup strategy. We can help you with network, software and security audits. That way, if the worst does happen in 2021, you’re ready.


Updates in the Office Environment Traditional phone systems are the reliable business workhorse, but settling for a plain old phone system could mean you’re missing out on a lot and not getting the cost savings of a more modern system.

Modern digital phone systems offer you access to a wide range of useful features. With a voice over Internet protocol (VoIP) phone system, businesses of any size can get enterprise-level features. These include:

  • routing calls between homeworkers and offices

  • call queuing services that helps distribute incoming calls to the right party

  • call recording that helps you track compliance, and provides training

  • local phone numbers, free in-network calling, and consistent international-rate plans.


Check your operating systems: there may still be employees signing in to desktop workstations running Windows 7. This operating system reached “end of life” on January 14, 2020. That means Microsoft is no longer updating the software. Hackers know that too, so sticking with the old system could make you vulnerable to a cyberattack.

COVID-19 prompted businesses that might have been putting off cloud migration to move up their timetable, but some use virtual private networks or other remote access methods to enable work from home. It doesn’t look like we’ll be back in the office full-time, full-force at the outset of 2021, so this is also a good time to revisit the idea of cloud computing and backing your data up.


Making Your Business Secure in 2021 Start the new year off right with a resolution to make your business IT more secure. This could mean embracing two-factor authentication as an upgrade to password-only authentication.

Encourage employees to change their passwords, or most importantly, use two or multi-factor authentication. Most people have dozens of online accounts but only two or three unique passwords so this extra step of verification is critical. Keep your business secure and up to date with the help of a managed service provider. We’ll make sure you’ve got the best technology for your needs. We manage and monitor your IT tools, too.

You do what you do best, and our experts will focus on your IT. Contact us today at enquiries@norfolkcs.co.uk or 01953 857980