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IT Services

Quality IT services in Norwich, Norfolk 

Affordable IT services

you can trust

 

IT services

Our managed IT services focus on your needs and are customised for each individual business. Services range from fixed price service agreements to pay-as-you-go, ensuring that you have desktop support, maintenance, monitoring, data recovery and network security at your fingertips. Services include:

 

  • User account creation, mailbox changes

  • Unlimited IT support – call as much as you want!

  • All tickets are logged and responded to within your SLA

  • Engineers who speak plain “English” and with a personal approach

  • Access highly qualified help desk engineers who focus on response times

  • Troubleshooting of user experienced issues

 

Server management

All businesses are growing more and more reliant on access to IT systems making it critical to improve the control, management and operational performance of your IT infrastructure.

 

We provide business critical support to ensure your IT systems do not impact the productivity of your business from complete installation and server management through to support; all based on our clients' individual needs.

 

You'll enjoy the peace of mind in knowing that your server is in safe hands with our server specialists. Your package will always include:

 

  • Rapid response

  • Issues resolved in a timely and professional manner

  • Continuous server management available 365 days per year

 

 

Security

Norfolk Computer Services bring distinctive, threat-focused, next-generation security to your IT infrastructure. Our solutions provide comprehensive protection from known and advanced threats, including protection against targeted and persistent malware attacks along with URL filtering.

 

You will gain total visibility into everything on your network. We centrally manage network security and operational functions for your business which automatically aggregates and correlates information so you can better understand potential business risks. 

Block access to time-wasting sites and restrict specific applications that may be harmful to your network and your business. Our engineers will evaluate your requirements and advise on the most suitable solution both from a functional and financial perspective.

 

Hardware & software

With a consistently growing supplier base from the largest UK distributors, we can offer Norfolk's best deals when it comes to purchasing hardware and software for your business.

 

We work with you and listen hard to your requirements and budget to identify the perfect match in computer equipment. Offering the lowest prices and the best service locally, we really can save you the time and expense of dealing with suppliers in faraway places.

 

We offer not only the opportunity to purchase, but also offer leasing packages to accommodate your needs further. Working with big business names such as Dell, Microsoft and HP mean we will always guarantee products you know you can trust.

 

Cloud solutions

The cloud refers to applications, services or resources made available to users on demand via the internet. Companies typically utilise cloud-based computing as a way to increase capacity, enhance functionality or add additional services on demand without having to commit to potentially expensive infrastructure.

 

It's a great way to manage your business documents and applications. Once upon a time, they would all be locked on one computer of carried around on a floppy disk or USB flash drive. This promoted massive concerns over security, product IP (intellectual property) and the potential of losing important data.

 

Now, cloud applications let you access your documents and applications anywhere there’s a computer with an Internet connection. That means you can use them at home, at work, at a friend’s house and even on your smartphone. Most importantly, we ensure it's safe!

 

Back-up & disaster recovery

Your business data is the lifeblood of your company and the amount you are collecting and storing is growing all the time. Imagine the impact if you lost a day’s data, a week’s data, or even a year’s data, due to inadequate or infrequent backup processes. Could you recover?


Our managed backup service ensures that all files are automatically backed up as frequently as every 15 minutes. This can cost less than your monthly phone bill. How much is your data worth? Benefits of managed back-ups:

  • Reduce your day to day operating costs

  • Safeguard business information

  • Ensures business continuity

  • Increase productivity and decrease

 

IT advice

Our team of IT advisers offers support and guidance to enable your business to implement new and improved IT solutions, software, IT systems and security measures.

 

We can also help if you are looking to relocate your business or upgrade any hardware or server systems. Our advice and consultancy packages include:

 

  • Tailored advice for your exact needs

  • Expert IT consultants who speak in plain "English"

  • Assessment of your IT infrastructure

  • IT packages at an affordable price

CONTACT US

Hethel Engineering Centre

Chapman Way

Hethel

Norwich NR14 8FB, UK

If you would like to find out more about our services, please contact us
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