About Us
Find out more about Norfolk Computer Services and our support teamWho We Are
Based at Hethel Engineering Centre just outside Norwich, Norfolk Computer Services launched in 2013.
Having worked in IT employment for a number of years, Dan (Director and owner) decided to branch out and launch his own IT support company to focus on small businesses who needed a more affordable IT solution without costly inclusive agreements.
Offering a trustworthy and reliable service, where customer satisfaction is valued as much as the ability to provide flexible IT support.
Always available to discuss a client’s individual needs, Norfolk Computer Services prides itself on delivering a quality solution every time, whether it be one-off consultancy advice or ongoing support.
For your no obligation quote please contact our expert team today on 01953 857980
Norfolk Computer Services
Our Business Values
We are an IT support company that focuses on small to medium businesses who needed a more affordable IT solution without costly inclusive agreements.
Innovative
We encourage an environment of creative thinking where the opportunity for improvement and cost effective solutions are technically sought.
Quality
Our high value service ensures customer satisfaction, profitability, the future of our employees and business growth.
Trustworthy
We behave in an honest and accountable manner in all aspects of our work to ensure customer satisfaction for our clients and employees.
Meet the team
Dan Simpson
Owner & Director
Following on from a career in delivering IT services, covering everything from support, projects and software, Dan decided to create a new mission to redefine how businesses engage with IT professionals in the local area.
Since 2013 when he opened NCS, Dan has been helping small businesses to understand and get the very best from the investments they make around their IT and computing.
Dan, not only heads up NCS he has also recently become Director of Norwich Telecoms, specialists in the design, installation, and maintenance of NEC PBX and VOIP business telephone systems.
Jo Buerling
Office Manager
Jo’s professional claim to fame is she served Prince William, Prince Harry and Stephen Fry in a supermarket (although not all together!).
Jo likes to keep fit and enjoys running when she has the time. However, most of her evenings and weekends are spent taking the children to swimming, football, park run and dance lessons.
View our small and medium business IT services:
Server Management
IT Security For Businesses
Hardware & Software
IT Advice
Managed IT
Auto Back-Ups
See what our clients say
Overall, NCS provides an excellent level of service tailored to our business and our requirements. They are quick to respond, professional, very knowledgeable, and always helpful.
They explain the cause of incidents and the resolution clearly and are patient when we need further information. Regular reviews keep us informed of our network status i.e. recurring incidents and hardware upgrades. This allows us to make informed decisions on remedial actions. Reports are thorough and informative.
NCS is always able to recommend secure, suitable, and affordable options if we require new software/hardware when our business requirements change. We issued a feedback survey, and they received very positive feedback from everyone in our company.
Such a friendly company. They genuinely feel like an extension of our own firm. Extremely fast response times Very professional. Often going above and beyond to accommodate our requirements.
Always on hand to support our IT infrastructure, very efficient.
Wow what a service Dan and his team provided!
The first contact i received was from Jo, this was a very quick response and she was very understanding of my network problems.
An appointment was booked with Dan to discuss further my problem i was experiencing.
During the phone call a visit was booked for Dan to come and see me. He was professional throughout and explained the problem to me enabling me to learn a few extra bits. I could not fault the service i received and would definitely recommend this company to anyone having I.T problems! Many thanks so much for the support you have provided!
We have been working with Norfolk Computer Services for over 10 years, and they have supported us from a small start-up through a number of office moves and expansion. NCS provides us with remote and on-site support (when required) with a responsive and friendly service which is tailored to our particular needs. They are always quick to respond and efficient with dealing with any IT issues.
Our business relies on a stable and a well thought out IT environment. Norfolk Computer Services delivers for us exactly that. We don’t have to worry about the computers or systems, and the very approachable team are always happy to help at a moment’s notice. With their responsive, trustworthy and capable service provider, I couldn’t imagine working with anyone else.
Trust Norfolk Computer Services for all your business IT support needs in Norfolk
Solutions For All Businesses
Want more from your IT provider?
If yes, then we’re here to help your business
Get In touch with our team today for a FREE no obligation quote.
Call us on
01953 857980
Email us on
enquiries@norfolkcs.co.uk