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About

Find out more about Norfolk Computer Services & our support team

Our team, our values,

Our business

Who we are

Based at Hethel Engineering Centre just outside Norwich, NCS launched in 2013.

 

Having worked in IT employment for a number of years, Dan (Director and owner) decided to branch out and launch his own IT support company to focus on small businesses who needed a more affordable IT solution without costly inclusive agreements.

 

Offering a trustworthy and reliable service, where customer satisfaction is valued as much as the ability to provide flexible IT support. NCS offers a number of services. Dan and his team truly believe in putting clients at the forefront of everything they do, utilising the expertise of its experienced IT Technicians to the full.

 

Always available to discuss a client's individual needs, NCS prides itself on delivering a quality solution every time, whether it be one-off consultancy advice or ongoing support.

 

For your no obligation quote please contact us on 0844 318 3285.

Our values

We encourage an environment of creative thinking where the opportunity for improvement and cost effective solutions are technically sought.

Promoting IT innovation

We provide a high value service which ensures customer satisfaction, profitability, the future of our employees and business growth.

Value & satisfaction

We behave in an honest and accountable manner in all aspects of our work to ensure customer satisfaction for our clients and employees. 

Honest reliability

 

Meet the team

 

Dan Simpson

Owner & Director

Following on from a career in delivering IT services, covering everything from support, projects and software, Dan decided to create a new mission to redefine how businesses engage with IT professionals in the local area. 

 

Since 2013 when he opened NCS, Dan has been helping small businesses to understand and get the very best from the investments they make around their IT and computing needs. 

 

Dan, not only heads up NCS he has also recently become Director of Norwich Telecoms, specialists in the design, installation, and maintenance of NEC PBX and VOIP business telephone systems.

 

 

 

 

Alex Jones

IT Technician

Alex, an IT wiz with several years of IT experience, has worked in a range of business sectors including education, automotive, manufacturing and healthcare.

 

He has gained a number of qualifications such as becoming Microsoft Professional and Desktop certified and a CompTIA A+ IT Technician.

 

Alex is a big coffee fan and actually roasts his own beans. He also loves to cook, plays the guitar and enjoys traveling and learning new languages

 

 

 

Chris Woolner

IT Technician

Chris has been working with NCS for 18 months. Relatively new to IT, Chris is currently undertaking an apprenticeship that will see him graduate from Microsoft Campus in 2019 with his Professional Qualifications.

As a real foodie, Chris loves to eat out which contrasts with his Gym addiction - Chris is a keen fitness fanatic and spends a large proportion of his spare time at his local gym.

Always smiling, Chris is always happy, friendly and goes above and beyond for the NCS clients.

 

Jo Buerling

Office Manager

 

Our Office Manager Jo, has a BA (Hons) in hospitality and tourism, working her early career in hospitality and call centre management. More recently, however, since becoming a mum, Jo has retrained in book-keeping to assist Dan (who’s also Jo’s brother) with the day to day running of the accounts for NCS.

 

Jo’s professional claim to fame is she served Prince William, Prince Harry and Stephen Fry in a supermarket (although not all together!).

 

Jo likes to keep fit and enjoys running when she has the time. However, most of her evenings and weekends are spent taking the children to swimming, football, park run and dance lessons.

 

Our partners

CONTACT US

Hethel Engineering Centre

Chapman Way

Hethel

Norwich NR14 8FB, UK

If you would like to find out more about our services, please contact us
Say hello...